You can still contact us by telephone, post and email. Making cash payments continues to be our top priority. When contacting us please state your customer number or the number of the community of dependence (if applicable). Please also tell us your current telephone number so that we can contact you with any queries.
In urgent cases we will agree a face-to-face appointment with you in which all the necessary hygiene requirements will be met.
Do you need financial support even though you are not currently seeking employment? The option of simplified access to Unemployment Benefit II has been extended to 31.12.2021. You will find a summary here:
Social protection package